Our return and refund policy is as follows:
You may return a product to us if:
1. The part shipped is incorrect on behalf of Palco Industries ( Dashtop ). Palco Industries ( Dashtop ) will pay all shipping charges.
2. If the consumer orders the wrong item, consumer is liable for shipping the product, plus will be charged additional shipping for the correct item. Please research the item you need throughly before placing your order.
3. Items may only be returned 30 ( thirty ) days after delivery of product. After the 30 days have expired, all sales are final.
Our Refund Policy is as follows:
1. Refunds are only available within 30 ( thirty ) days after delivery of product to consumer.
2. All returns will be charged a 15% restocking fee. There is no restocking fee if an item is exchanged.
3. All returned items must be in resalable condition and free from damage. We recommend shipping your returns with insurance.
If you have any questions, please contact us.
We welcome your comments and questions about our return policy - or anything else you might want to talk about. To contact us click here.
Dashtop by Palco Industries: 5980 Alpha Ave. - Reno, NV. 89506 - 775-677-0766